Job Description:
We are seeking a detail-oriented and analytical Warranty Analysis Technician to join our SS Pipes Manufacturing Company in Saudi Arabia. The successful candidate will be responsible for investigating product failures, analyzing warranty claims, identifying root causes, and supporting continuous improvement initiatives to enhance product quality and customer satisfaction.
Key Responsibilities:
- Analyze warranty claims and investigate product failures and defects.
- Conduct root cause analysis and recommend corrective and preventive actions.
- Inspect returned products and prepare detailed failure analysis reports.
- Collect, organize, and maintain warranty data and documentation.
- Collaborate with quality, production, and engineering teams to resolve issues.
- Monitor defect trends and identify opportunities for process improvement.
- Support quality assurance initiatives and continuous improvement programs.
- Ensure compliance with company standards and reporting procedures.
- Prepare technical presentations and performance reports for management.
Requirements:
- Experience in manufacturing or stainless steel industries is preferred.
- Strong analytical and problem-solving skills.
- Knowledge of root cause analysis tools such as 5 Why, Fishbone Diagram, and FMEA.
- Proficiency in Microsoft Office and technical reporting.
- Ability to interpret technical drawings and inspection reports.
- Good communication and teamwork skills.
- Nationality: Indian or Filipino preferred.
What We Offer:
- Competitive Salary Package
- Furnished Accommodation Provided
- Transportation Provided
- Meals Provided
- Employment Opportunity in the Eastern Province, Saudi Arabia
- Safe and Professional Working Environment
- Long-Term Career Development Opportunities
- Continuous Training and Professional Development
- Opportunity to Work with a Leading SS Pipes Manufacturing Company
- Excellence-Driven and Quality-Focused Workplace
- Supportive and Multinational Team Environment
- Stable and Long-Term Employment with Attractive Benefits Package
